Contact Us

Genesee Patrons cannot honor any request to bind or affect coverage, alter or amend coverage or terms of any policy, or accept notice of loss by email or voicemail request. Please contact your agent if this is the type of service you require.

General Information - Inquiries about insurance coverages or your policy. (Please include your policy number, if applicable.)

E-Mail: underwriting@gpins.net

Billing Information - Inquiries about payment and billing information. (Please include your policy number.)

E-Mail: ar@gpins.net

Claims Information - For general claims questions or inquiries about a previously reported claim. (Please include your claim file number.) To report a new loss, please call your agent as soon as possible. In the event you cannot reach your agent, call (585) 343-7307 or (800) 343-6496 - Monday through Friday, 8:30am - 4:00pm.

E-Mail: claims@gpins.net